Services we use

Our PSA and RMM. Ticketing, worklogs, billing, remote monitoring, patching, and scripts all run here.

Our documentation platform. SOPs, KBs, standards, and client documentation live here.

Our password and secrets manager. Every credential is stored here and nowhere else.

Gateways, switches, Wi-Fi access points, and cameras, managed through the UniFi console.

Handheld network testers for cable, Wi-Fi, and link troubleshooting in the field.

Outdoor and weatherproof enclosures, antennas, and mounting gear for network equipment.

Server racks and wall-mount network cabinets.

NAS appliances for file storage, on-site backup, and surveillance recording.

Hard drives for NAS, surveillance, and workstation storage.

Hard drives and SSDs for NAS and workstation storage.

Memory and SSDs (sold under the Crucial brand) for upgrades and builds.

SSDs, memory, and displays.

Business desktops, laptops, servers, and monitors.

Business desktops, laptops, and printers.

Business desktops and laptops (ThinkPad, ThinkCentre).

Amazon Web Services cloud hosting, compute, and storage.

Cloud and dedicated servers for hosting workloads at low cost.

DNS, CDN, web security, and Zero Trust access.

Email, Teams, OneDrive, SharePoint, and Office apps for us and many clients.

Microsoft Partner Program and CSP (Cloud Solution Provider) management.

Gmail, Drive, Calendar, and Docs for Google-based clients.

Acrobat for PDFs plus Creative Cloud design apps.

Graphics, flyers, social posts, and simple marketing design.

Endpoint protection (EDR, endpoint detection and response) on managed devices.

DMARC, SPF, and DKIM monitoring to protect domains from email spoofing.

SMTP relay for sending email from scanners, apps, and devices.

Lookup and reporting of IP addresses tied to malicious activity.

Scans suspicious files, URLs, and domains against dozens of antivirus engines.

Backup software for workstations, servers, and Microsoft 365.

Business phone system (PBX) software.

SIP trunks, phone numbers, and calling minutes.

Desk phones, ATAs (analog telephone adapters), and VoIP hardware.

AI assistant for documentation, scripting, research, and drafting.

AI assistant.

Google’s AI assistant.

AI voice generation and text-to-speech.

Workflow automation that connects apps and APIs.

Self-hosted uptime monitoring for sites and services.

Push notifications to phones and desktops, often fed by monitoring alerts.

Creates bootable USB drives for OS installs and recovery.

Records on-screen steps and turns them into how-to guides.

Cloud marketplace for buying and managing software subscriptions and licenses.

Hardware, cables, and supplies purchasing.

Hardware, AV, and camera equipment purchasing.

Marketplace for hiring and dispatching field technicians.

Platform for managing and paying contract field technicians.

Business internet service.

Business internet service.

Accounting, invoicing, and bookkeeping.

Business banking.

Business banking.